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FLOWby ViyunOps

AI-powered security operations platform

Who we are

Integrated Security Solutions

ViyunOps brings technology to security operations: faster, smoother, more accurate. FLOW, our platform, was created to remove the mundane from security. It connects every movement, entry and report into one live picture of the operation, and takes over the routine administration, follow-up and reporting. Your team can then focus on what matters most: guests, colleagues, observation and operational excellence.

A resort security officer chatting with a colleague on the jetty, with FLOW open on his phone
Our vision

Give security more time to be present.

Our mission

To automate the routine work of the Security Operations Centre (SOC). FLOW connects every record into one live operational picture, follows up what is outstanding, produces the reports and keeps the documentation complete. Your team is free to focus on what technology cannot replace: leadership, judgement, guest engagement, teamwork and proactive decisions.

Less administration. More presence.
Automate the process. Elevate the people.
Connected operations. Intelligent decisions.

Our two core principles

Principle 1

Effortless operations

Built with one goal: to reduce the effort needed to record, manage and follow up security information. A single entry from an officer carries through to every record, report and follow-up that depends on it.

  • Head counts, villa occupancy and emergency-team cover are updated from every entry.
  • Overdue boats, crew not returned and long off-island staff are followed up automatically.
  • Late, incorrect or missing entries are identified and sent for review.
  • Supervisors keep full situational awareness, in the office or over a coffee.
Principle 2

Flexible & natural operation

Every resort has its own standards, structure and priorities. FLOW adapts to the way your team already works.

  • Every entry is made by phone, on the jetty or in the office, without paper records.
  • Weaver gives guidance and suggestions, and learns from your team to adapt its responses.
  • Weaver works with the manager on incident reports, SOPs and emergency response plans, based on how your resort actually operates, not a default template.
  • Managers find the daily and monthly analytics ready for review, and can follow the operation from anywhere, even a bench by the beach.

What can FLOW do?

Live todayIn development

Movement & dispatch

Transfer loggingLive head countingLive boat registerImmediate team alertsLive villa occupancy gridLive staff accommodationGuest arrivals & departuresTransfer linkingCrew & boat not-returned alertsLive buggy dispatchTrip & fuel logsTomorrow's transfer planStaff seats on guest boats+9 more

Patrols & observations

Patrol rounds by officerMorning patrol snapshotObservation follow-upMissed checkpointsCoverage heat mapBack-to-back & rushed roundsJetty-duty adjustmentThreat-level patrol targetsManning shortfall viewMonthly patrol breakdownFix verificationObservations in the daily report+8 more

Emergency readiness

Live total head countEmergency team coverStand-in alertsMuster by accommodationEvacuation roll-callLifeguard & paramedic coverVacated role alertsDays since last drillResponse plan+5 more

Fleet, assets & inspections

Duty roster in one tapInspection scheduleKey controlGate pass follow-upFleet destinations & seatsBreakdown trackingFire alarm healthTraining calendar & spendRoster analytics+5 more

Incidents, compliance & risk

Incident report templateWeaver lines of enquiryIncident log by categoryCorrective actionsIncident trendsAudits & inspectionsRisk assessmentsSOP managementCompliance monitoring+5 more

Intelligence & reporting

Daily reportMonthly security analyticsYesterday's operation dashboardPhoto evidence in reportsMonth-over-monthExecutive summaryKPI dashboardsTrend analysisPredictive insights+5 more
Movement & dispatch

One entry. Every record updated.

The officer fills in one form for a boat. From that single entry, FLOW updates everything that depends on it.

Supply & Garbage14 Oct · 10:40
SupplyGarbage
Vessel
Al-Noor Dhoni
Purpose
Fish SupplyVegetables
One formLog a boat in secondsVessel, purpose and people in a single form, with the usual answers one tap away.
MovementOfficer's phoneView screen
Transfer logged
Head count · 486Updated from the movement log
Boat register · Al-Noor Dhoni inForeign vessel, fish supply
Team alert sent · 10:41Security group told
Logged onceEvery record updatedHead count, boat register and the team are updated from that one entry.
MovementOfficer's phoneView screen
FLOWSUPPLY ARRIVED · 10:40
Al-Noor Dhoni · Fish Supply
Officer: Arif
Total: 2 — Staff: 1 · Visitor: 1
H. Latheef · SupervisorNoted. Purchasing informed.
Team alertThe team knows at onceA clear message to the security group the moment a boat arrives or leaves.
MovementOfficer's phoneView screen
  • Live head count of staff, guests, visitors and contractors
  • Boat register: every vessel in, out or overdue
  • Team alerts sent the moment a boat arrives or leaves
  • Return trips linked to their departures; crew or boats not back, flagged
  • Villa occupancy grid and staff accommodation kept current
  • Guest arrivals and departures matched to the front-office plan
  • Tomorrow's transfers planned with the transport manager, including staff seats on guest boats
  • Buggy requests dispatched and tracked to drop-off
Patrols & observations

Every round counted. Every observation closed.

Scans become patrol rounds for each officer. Every observation is followed until it is fixed and checked.

Patrol coverage · yesterday
83%10 of 12 rounds
Morning · Haris4 / 4 Good
Evening · Leena4 / 4 · 1 missed
Night · Arif2 / 4 Short-manned
Patrol coverageYesterday's patrols at a glanceRounds for every shift against the standard, with the officers who walked them.
PatrolsOfficer's phoneView screen
Night shift · 00:00 to 08:00
Round 1Round 2
00:0002:1005:2008:00
02:10 to 05:20 not patrolledOne night officer on leave, not replaced. Two rounds missed.
Gaps flaggedNo gap goes unnoticedMissed and rushed rounds are flagged, with the reason the shift ran short.
PatrolsOfficer's phoneView screen
Life ring rope damaged, V107Overdue
LoggedSentRemindedFixCheckClose
ObservationsFollowed until it is fixedEach observation goes to the right department, with reminders until it is checked and closed.
PatrolsOfficer's phoneView screen
  • Yesterday's patrols on one screen, not pages of scans
  • Rounds per shift against the standard, with the officers who did them
  • Observations sent to the right department, with reminders until fixed
  • Each fix checked on patrol, then added to the daily report
  • Rushed and back-to-back rounds flagged, so a patrol counts only when it is real
  • Jetty duty during boat transfers counted, so officers are judged fairly
  • Threat levels set the rounds needed; shortfalls from short manning show clearly
  • Weaver recalls when Security first raised an issue and how long it stayed open
Emergency readiness

In an emergency, you already know.

Everyone on the island counted live, every emergency team covered, and every gap in the plan shown before it matters.

On island now486
255Staff
98Casual
9Visitors
124Guests
Live head countEveryone counted, liveStaff, casual and third party, visitors and guests, updated with every boat.
EmergencySupervisor's tabletView screen
FLOWnowIncident controller left the island

R. Waheed left on Speedboat 1. N. Fazeel (2IC) is now incident controller and has been told.

Incident controllerOff island
Deputy (2IC)Now in charge
Stand-in alertThe deputy steps in at onceWhen a role holder leaves the island, the stand-in is told and the plan stays covered.
EmergencySupervisor's tabletView screen
DrillsTarget: every 90 days
100days since the last full drill
Overdue by 10 days
Fire and evacuation6 Jul
Water rescue12 Aug
DrillsReadiness you can showDays since the last drill for every drill type, so nothing quietly lapses.
EmergencySupervisor's tabletView screen
  • Live count of staff, casual and third party, visitors, guests and day use
  • Emergency management, response, fire, lifeguard and paramedic team cover
  • Role holders told the moment they stand in or stand down
  • Vacated response roles flagged until they are refilled
  • Days since the last drill, for every drill type
  • Muster by accommodation block, room and bed
  • Roll-call and evacuation lists in a single step
Fleet, assets & inspections

The morning briefing, on one screen.

Who is on duty and where, every boat, key and gate pass, and every inspection that is due.

Weaverfrom today's calendarTraining today: lifeguard training, 16:30

Participants: Mariya, Junaid, Saeed, Omar. Main pool, 45 minutes.

WeaverToday's plan, read for youWeaver reads the training calendar and puts today's sessions in the briefing.
BriefingSupervisor's tabletView screen
Duty rosterMade in 4 seconds
OfficerThuFriSatSunHarisMMMOffLeenaEEEMKamalEOffEETariqNNNN
Duty rosterA week's roster in one tapBuilt around preferred posts and shifts, with nobody over six days in a row.
BriefingSupervisor's tabletView screen
Key control6 out · 36 in
Saffron kitchenOut · 06:10
Finance officeOut since 18:00
Spa storeIn cabinet
Gate passes3 overdue
Keys and gate passesEvery key and pass trackedOut, in and overdue by outlet, with returnable passes chased until they are back.
BriefingSupervisor's tabletView screen
  • On duty by post, on standby and off, with tomorrow's team
  • A seven-day roster in one tap, built around preferred posts and shifts
  • Boats out with destinations and seats, and why each foreign vessel is in
  • Inspections and breakdowns tracked; findings become observations
  • Keys out and in, by outlet and office
  • Returnable gate passes chased until they are back, with the report compiled for you
  • Fire alarm health: faulty and disabled devices by loop
  • Training calendar, attendance and spend
Incidents, compliance & risk

Every incident, followed through.

Reports are written to one template while Weaver checks every line of enquiry. Each incident is then logged, categorised and followed up.

Incident report · IR-2026-121
Cash reported missing, V312Draft
DetailsPeople involvedIncident summaryStatementsFindingsRecommendations
One templateEvery report, one templatePeople, findings, recommendations and photos in one structure for every incident.
IncidentsManager's laptopView screen
Lines of enquiry
7 of 7 answered
Door lock readings for V312Done · 3 entries attached
Statement from the room attendantDone · K. Silva, 13 Oct
Weaver · lines of enquiryNothing missed before it is sentWeaver asks what an investigator would, and each question is answered or marked not required.
IncidentsManager's laptopView screen
Incidents by monthJan to Oct
JFMAMJJASO
TrendsPatterns across the yearIncidents by category, month by month, with corrective actions tracked to closure.
IncidentsManager's laptopView screen
  • One template: people, guests, staff, findings, recommendations and photos
  • Weaver asks what an investigator would: statements, readings, records, who was told
  • Each question marked done, added to, or not required with a reason
  • Proofread, sent and logged by category, with a follow-up owner
  • Monthly log by guest, staff, near miss, assault, theft and damage
  • Trends across the year, with corrective actions tracked to closure
  • Audits, inspections and risk assessments in the same place
Intelligence & reporting

Reporting, delivered on schedule.

The daily report is compiled overnight from every entry, and the manager reviews yesterday's whole operation on one screen.

FLOW · SECURITYDaily Report
Sent 08:00
Head count snapshot
455On island
83Off island
7Out as crew
545Total
Villas occupied81 of 94
Daily reportOn time, every morningCompiled overnight from every entry and sent to the managers at 08:00.
ReportingManager's laptopView screen
498Peak on island
18 / 15Arrivals / departures
42Vessel movements
66Staff movements
16Visitors
3To review
Yesterday's operationThe whole day on one screenHead count, boats, keys, checks and equipment, ready before the morning briefing.
ReportingManager's laptopView screen
What changed this month?
WeaverTheft reports from water villas rose for three months, two on the same housekeeping section. A key-card audit for that section is suggested.
Ask WeaverWhat changed, and whyMonth-over-month trends explained in plain words, with the records behind them.
ReportingManager's laptopView screen
  • The daily report sent before the morning briefing
  • Head count, villas, boats, keys, checks and equipment at a glance
  • Lost and found, gate passes and safe openings with their photos
  • The monthly report and security analytics at month end
  • Today's position alongside yesterday's
  • Month-over-month trends and an executive summary for the general manager
  • Ask Weaver what changed, and why
Security and privacy

Your data stays yours.

FLOW holds information about guests, staff and visitors. The new FLOW platform is being built to the standards below, with security and privacy by design, so only the right people see the right things.

SeparateEach client, walled off

Every client's data is kept apart from every other client's.

EncryptedIn transit and at rest

Identity data gets an extra layer of its own.

AccessThe right person, the right data

Personal sign-in, roles per job, two-step sign-in for managers.

HostingCloudflare and Supabase

In a region agreed with each client, with tested backups.

GDPRDesigned for GDPR compliance

The standard resorts already follow, built in from the start.

ISO/IEC 27001Built to align with its controls

Information security controls based on the international standard.

TestingIndependent testing

Committed to yearly penetration testing by an outside firm.

AgreementsBinding, in writing

Confidentiality and data-processing agreements with every client.

Our philosophy

Every operation has two weaknesses.

Built and fine-tuned in real-life resort security operations.

Solution 1

Every dot connected. No person can look across many sets of data and connect them reliably, every time. FLOW does, around the clock.

Solution 2

Records without the hours. Keeping records by hand takes hours of labour and is never free of error. FLOW keeps them complete and accurate, automatically.

FLOW delivers both without adding a single step to how security already works.

Technology should empower people, not replace them.

Conclusion

Where your team's time should go.

More time observing.
More time leading.
More time protecting.
More time serving.

Exceptional operations are built by people, and people perform best when technology works quietly in the background.

AI is not your team. It is the team behind your team: it carries the routine administration, so your people can train, run drills and engage with guests.

Contact

Do you want FLOW on your team?

Tell us about your operation and we will arrange a demo.

BusinessViyunOps · Malé, Maldives